Ticketmaster, please explain

27 Feb

I’ve got a real problem with Ticketmaster in Australia at the moment.  Melbourne International Comedy Festival (MICF) is on soon and a swag of bands are touring.  Guess what – you can only buy their tickets from a few players, the biggest being Ticketmaster and Ticketek.

So my spending spree started and I saw just how much their “handling fees” had raised the cost of my ticket.  What was a 52 ticket hit over 60 when you add this charge plus the fee to pay by credit card.

I’ve posted something to ticketmaster to get an explanation on how they can justify up to $8 for a 2 minute (at the most) service. Working in software development myself I understand how there are influences such as research, development, infrastructure, people, security ect all add up.  I just think that the fee they are charging is excessive.  Especially when you multiply it over a year and across all their transactions.

Hearing me vent, a co worker pointed me in the direction of this article – the only thing that is missing here is hovercrafts that they use to play tag with.  It makes me feel a little better just because I laughed. I’m still angry at the fees.

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